Henry’s Carpet and Interiors focuses on delivering quality commercial products and installation. Our interior design background is an added service that HCI prides in providing to all their clients.
When HCI is awarded a contract by general contractors or direct clients, their previous years of experience in the field are evident. HCI has the capability of estimating based on hard copy drawings, PDF files or field measurements. We focus on delivering take-offs in a timely manner as requested by the GC/client. HCI has worked closely with architects and interior designers to determine the best products and/or value engineered materials followed by submittals. Initial walk-through for existing buildings is available, we cease the opportunity to bring to light any issues that may arise during installation. HCI prides in submitting accurate estimates based on project conditions, issues, and materials in an effort to minimize change orders. Once material is released to be ordered; we do so in a fashion that will not delay the schedule of the project. HCI maintains superintendents and foremen's on site to deal with any questions the GC/client may have to minimize punch list items. Our primary goal is to deliver a quality product that meets the given timeline. HCI realizes that we are providing a finishing product, which is imperative to the clients’ final deadline. Closeout documentations are submitted to the GC for the final package.
Within the commercial market and in today’s economic times it is crucial to stay within contractual budgets, minimize change orders and deliver a product that we can be proud of.
Liz, HCI's President initial success was dealing directly with property management.
“Property Managers require a much different customer service level than the GC markets, they are the direct customer and that makes all the difference.”
Perhaps this is why her clientele spans over 20 years of repeat business. HCI is sensitive to the special needs that property managers have. HCI understand that the space is a ‘tenant usable’ space and the style and budget should reflect that need. HCI specializes in marring the two concepts together; owner and end user.